Returns

HOW DO I RETURN AN ORDER?

If you're feeling like the item you've bought doesn't suit you (not possible though), you can always return it within 14 working days from the date the package was delivered to you. What you have to do is ship it back to us to the address given below with returns form filled. We'll refund you the money within one week of receiving the return.


Returned items have to be in their original condition - with no tags removed, unimpaired, with no traces of being worn. If we recognize that any product was used or damaged, we have the right to decline the return.


DOWNLOAD RETURNS FORM


Returns and exchanges address:

Company name: Skydance.pl Jacek Borucki

Street: Hanasiewicza 10

Zip code: 35-103

City: Rzeszów

Country: Poland



DO YOU OFFER FREE RETURNS?

We usually make a refund the same day the package arrives. You will get your money right away if you've paid with PayPal. For other payment methods, allow up to 3 working days for the money to be reimbursed.



HOW LONG WILL YOU PROCESS THE REFUND?

We usually make a refund the same day the package arrives. You will get your money right away if you've paid with PayPal. For other payment methods, allow up to 3 working days for the money to be reimbursed.



DO YOU REFUND SHIPPING FEES?

For international orders, we do not refund shipping and handling fees. While returning a product please note that we do not refund taxes and duties.



CAN I EXCHANGE A PRODUCT?

In order to exchange a product, please return the incorrect one and order a piece you'd rather keep.