How long does it take to ship an order?

We do our best to ship orders within 1-2 business days! Delivery by courier usually takes around 1-2 days.

Can I pay on delivery?

Of course! To pay for your order upon delivery, you must:

1. select the payment method "courier - cash on delivery";
2. choose the delivery method - DPD courier, cash on delivery (PLN 28) or Inpost courier, cash on delivery (PLN 26).

Selecting another shipping method will result in automatic cancellation of your order.

What should I do if my measurements fall between two sizes?

Most often, we add a hint in the size chart, what to do in this situation. But if it is not there, we suggest taking a larger size :) A larger size will definitely give you comfort while a smaller one may squeeze unpleasantly or make it difficult to move.

Will ... product come back?

In order to provide you with original clothes, we rarely restock clothes. If there is a note next to the product you are browsing "limited collection", then such a product will definitely not come back. However, we try to regularly sew on our bestsellers and classics - tennis skirts and mesh tops, as well as make harnesses from chains.

If a restock is planned, you will find the information "Coming back soon" on the product photo.

How do I exchange a product for a different size/color/model?

Simply return your order with the completed exchange form and we will exchange it for a different size or model free of charge. Do this within 14 days of receiving your parcel. Remember to include the exchange form and your order number - otherwise it may take longer to process your exchange!

You can do this completely free of charge with our free exchanges. Click to learn more!

How do I make a return?

If you would like to cancel your order, please send it back to our address along with the completed withdrawal form. Remember to include your order number - otherwise, the processing of your return may take longer! You have 14 days to return your order.

Where are SKYDANCE products made?

All our clothes and accessories are made in Poland, in local sewing factories. Most of your favorite clothes are sewn in a sewing studio near Rzeszów, underwear is sewn by talented seamstresses from a sewing factory near Łódź, and accessories are handmade in our family home! You can learn more about it here.

Is SKYDANCE an ethical brand?

SKYDANCE products are made in local sewing factories that ensure proper employment conditions for employees. We source our materials mainly from Polish manufacturers. We are constantly developing to reduce our footprint on the natural environment. Find out more here.

How long does it take for an order to ship?

We do our best to ship orders within 1-2 business days! Delivery by courier usually takes around 1-2 days.

How much does shipping cost?

Inpost 24h parcel lockers - PLN 14
Inpost courier - PLN 15
Inpost courier cash on delivery - PLN 26
DPD - environmentally neutral delivery - PLN 18
DPD - environmentally neutral delivery - PLN 18
DHL - 17 PLN
International shipping - from 45 PLN

Free delivery from 250 PLN!

Can I pay on delivery?

Of course! To pay for your order upon delivery, you must:

1. select the payment method "courier - cash on delivery";
2. choose the delivery method - DPD courier, cash on delivery (PLN 28) or Inpost courier, cash on delivery (PLN 26).

Selecting another shipping method will result in the order being canceled.

Where will the order be shipped from?

We are from Rzeszów and your order will be sent from here :)

Do you offer free shipping?

Sure! Just place an order for at least PLN 250 and delivery will be free.

Will I be able to track the progress of my order?

Yes! When your parcel ships, we will send you an email with a tracking number and a link to a page where you can monitor your order.

How to exchange/return a product?

You can do this completely free of charge by using our free returns and exchanges. Click to learn more!

I received the wrong product

We sincerely apologize! Please contact us - we will arrange collection of the parcel and promptly deliver the appropriate product. You can do this by clicking the round chat bubble in the bottom corner of the page, or by writing to e-mail shop@skydance.pl.

How to make a complaint?

If something has happened to the product you purchased, remember that you are entitled to a one-year warranty. Send the damaged product back to us along with the completed complaint form. We will check the cause of the damage within 14 days and get back to you with an answer. Complaints will not apply to damage caused by the way it is used or improper washing.

Can I edit my order?

Yes, provided the order has not been shipped yet. If you want to change something in your order - contact us immediately!

Can I cancel my order?

No problem. For this purpose, write to us at e-mail shop@skydance.pl.

What should I do if my measurements fall between two sizes?

Most often, we add a hint in the size chart, what to do in this situation. But if it is not there, we suggest taking a larger size :) A larger size will definitely give you comfort while a smaller one may squeeze unpleasantly or make it difficult to move.

Will this product come back?

In order to provide you with original clothes, we rarely restock clothes. If there is a note next to the product you are browsing "limited collection", then such a product will definitely not come back. However, we try to regularly sew on our bestsellers and classics - tennis skirts and mesh tops, as well as make harnesses from chains.

If a restock is planned, you will find the information "Coming back soon" on the product photo.

Will a smaller/larger size be available?

At the moment, SKYDANCE offers sizes from XXS to 3XL. Creating new sizes is not an easy thing - the cut must go through a special construction stage to fit other figures, which unfortunately involves high costs.

How to choose the right size?

First, check your measurements and compare them to the size chart available on each product page. Pay attention to the description - there you will find information about the cut and stretchability of the material. You can learn more about choosing the right size here.

Where are SKYDANCE products made?

All our clothes and accessories are made in Poland, in local sewing factories. Most of your favorite clothes are sewn in a sewing studio near Rzeszów, underwear is sewn by talented seamstresses from a sewing factory near Łódź, and accessories are handmade in our family home! You can learn more about it here.

How can I work with you?

We love creative people and we are eager to start new collaborations! To do this, write to us at partners@skydance.pl . Introduce yourself, tell us what you do, tell us a bit about your content. If we are interested - we will contact you!

What should I do to have my photo/recording appear on your social media?

There's nothing better than seeing your styles. If you add your style to Instagram or TikTok and tag us, we'll gladly post it on our profile!

To start cooperation, please contact us at partners@skydance.pl .

How many followers do I need to have to be able to collaborate with you?

We don't look at the number of followers - what matters to us is the uniqueness of the published posts or videos. The only requirement is to have a public account.

To start cooperation, please contact us at partners@skydance.pl .

Can I design something for you?

At the moment we are not looking for designers or graphic artists, but we will be happy to accept your work. Send it to our Instagram or to shop@skydance.pl - we will definitely contact you!