How to return my order?
You can return it within 14 working days from the date the package was delivered to you. Ship it back to us to the address given below with returns form filled. We'll refund you the money within one week of receiving the return.
Returned items have to be in their original condition - with no tags removed, unimpaired, with no traces of being worn. If we recognize that any product was used or damaged, we have the right to decline the return.
For more, refer to this page.
Do you provide a return label?
To provide you with affordable prices, we do not cover the cost of shipping your return back to us.
How long does it take to get a refund?
We usually make a refund the same day the package arrives. Please allow up to 3 working days for the money to be reimbursed.
Do you refund shipping fees?
For international orders, we do not refund shipping and handling fees. While returning a product please note that we do not refund taxes and duties.
Can I exchange a product?
In order to exchange a product, please return the incorrect one and order a piece you'd rather prefer.
Can I edit my order?
If it wasn't dispatched already - yes! Message us ASAP with all the deets: your order's number and changed you'd like to make.
What to do if received order is damaged or faulty?
We're super sorry about that! Please message us immedietaly at support@skydance.pl and we will do our best to help you!